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Communication in Care

There have been a few thought pieces recently looking into communication in the care sector. There was one in particular that caught my eye from Bhavna Keane-Rao in the Caring Times on the importance of effective communication within the staff team. Within it she highlighted qualitive information such as staff observation “gives a much more rounded picture of a resident’s current condition”. Of course, as many of us know, staff handovers are often rushed and lacking this context from staff, leading to inconsistent and poorly-informed communications. Our experience in Residential Care Homes found these very same age old problems, issues that we wanted to address within MiCarePlan’s functionalities. Read more